Warrantee Document
W.E. Geysers (PTY) LTD.
Home owner’s installation and guarantee manual
Congratulations on your purchase of a Duratherm ® Geyser. Only the best materials and technology available have been utilized in the manufacture of your geyser, and the unique polymer lining (PEX) inside the boiler makes this unit maintenance free and suitable for all water types.
Before installation, please ensure that a TP Valve and draincock has been supplied with your unit. The draincock must be fitted to the inlet to drain the geyser in case of element replacement.
A pressure control and relieve valve or a combination comprising of both valves must be purchased separately and installed on the inlet of the geyser. A suitable metallic pipe must be fitted to the relieve valve and led in a continuous downhill direction to an area of discharge. It is normal for the valve to drip from time to time. Please ensure that the discharge pipe is kept free from obstruction at all times.
Please read the following installation instructions carefully as incorrect installation could detrimentally affect the performance and life of your Geyser.
Before installation, select a suitable position to install the geyser, allowing a minimum of 500 mm on the electrical side for future element and/or thermostat replacements. A minimum space of 200 mm must be allowed on top of the geyser to allow access to the TP Valve.
Guarantee
All Duratherm ® Geysers produced as from January 2004, and which can be identified as such, carries a 10 (ten) year guarantee, provided the geyser is installed in accordance with SAB.S 0254:2000 in it's entirety and is used for domestic purposes only. All electrical components and TP Valves are guaranteed for 1 (one) year. Only the geyser and its components are guaranteed, but other parts that may be required in the installation of this unit is not covered by this guarantee.
Please read the enclosed terms and conditions carefully. By installing the geyser you acknowledge and agree that you have satisfied yourself with the terms and conditions, and that you understand the same, and undertake to adhere strictly to the instructions regarding installation as well as all other terms and conditions contained herein. The compulsory specification concludes that only a registered plumber may install a geyser.
This guarantee applies only to geysers installed within the borders of the Republic of South Africa. Any attempt to repair, maintain, dismantle, remove or tamper with the geyser or any part thereof (saves in accordance with the instructions contained herein and the terms and conditions applicable) will immediately invalidate your guarantee. Contact us at (011) 769-1387 for any queries or per facsimile (011) 762-2200 or via e-mail: wegeysers@intekom.co.za.
Serial No: ____________________________________________
Date installed: ____________________________________________
Installed by: ____________________________________________
Plumbing
1. Connect draincock (supplied) to fitting marked "Inlet" and connect water supply via a 400kPa rated pressure control/relief valve (not supplied with geyser) through an anti siphon loop at least the height of the geyser into the draincock. Ensure that a vacuum breaker is fitted to the inlet side as well as the outlet, at least 300mm above the geyser.
2. TP valve (supplied) should be fitted into socket marked "TP Valve". Ensure that a suitable metallic pipe is fitted to the TP Valve and directed to an area where pressurized hot water can be discharged. Please ensure that this pipe is kept clear at all times.
WARNING: THIS GEYSER MUST UNDER NO CIRCUMSTANCES BE INSTALLED WITHOUT THE TP VALVE!
3. The fitting marked "Outlet" is your supply of hot water to your services.
4. After installation turn your water supply on and open a hot water tap to expel all air trapped within the system. Do not connect power to the system until the unit is filled with water as this will cause irreparable damage to the element and tanklining.
WARNING:
NEVER CONNECT AN EMPTY GEYSER ELECTRICALLY!
5. Failure to comply with the above instructions will invalidate your guarantee.
6. Please note that the use of a drip tray complying with the SA B.S. 1848:2000 specifications is compulsory. A copy of the specification is available for inspection at 7 Nelmapius Street, Chamdor, Krugersdorp, or can be obtained from the South African Bureau of Standards, Private Bag X 191, Pretoria 0001 (Telephone:(012) 428-7991, Fax: (012) 344-1568). A minimum of 40mm 10 pipe should be fitted to the discharge fitting on the drip tray and led downward to the outside of the building.
7. This geyser is rated IPX2 and therefore suited for outdoor as well as undercover installation.
Note
The installation of this geyser must strictly comply with S.A.B.S 0254:2000 code of practice, a copy of which is available for inspection at the address mentioned before or may be obtained from the South African Bureau of Standards. Installation, maintenance and repairs to the geyser not complying with the SAB.S. 0254 code of practice will invalidate the guarantee.
Electrical
1. All electrical installations must comply with the requirements of your local authority in accordance of the rating indicated on the identification plate fitted to the face of the unit, as prescribed in Annexure SAB.S 0254:2000 & edition 2/2000- electrical.
2. Ensure that your circuit breaker on your DB board has the correct rating for the geyser you have purchased:
100L=15Amps
150L = 20 Amps
200L = 25 Amps
3. The connector block is fitted under the electrical cover and is clearly marked live, neutral and earth. Please ensure that all terminals and wiring is securely fastened.
4. WARNING: THIS APPLIANCE MUST BE EARTHED.
5. This appliance is fitted with an adjustable thermostat and should be set to a water temperature of approximately 60°C for maximum comfort and economy. Water temperature exceeding 60 °C could be detrimental to the life of the unit and its ancillary components. Should the thermostat require replacement, a suitable Rod type 11" thermostat bearing the S.A.B.S. mark may be used.
6. This geyser is fitted with a removable element. If this should be necessary please replace with an element of the same rating and bearing the SAB.S mark.
7. For your own safety ensure these instructions are strictly adhered to:
8. Do not attempt to maintain or repair this unit by yourself. Please call W.E. Geysers at (011) 769-1387 and a suitably qualified technician will be sent to attend to your problem.
9. Warning
1. In this agreement the following words and/c1auses shall have the meanings assigned to them hereunder:
1.1 "the company" means W.E. Geysers (Pty.) Ltd.
1.2 "the customer" means the person, legal entity, association or partnership that purchased and or uses the geyser(s).
1.3 "domicilium address" means the address where the company will accept notice in writing, being 7 Nelmapius Street, Chamdor, Krugersdorp or per facsimile (011) 762-2200
2. The company undertakes to make every reasonable effort to ensure that the geysers supplied will conform to specifications but shall not be liable under any circumstances whatsoever for any loss or damage whether direct or indirect consequential or otherwise sustained as a result of any geyser being defective or not conforming to the description thereof, and the company's liability shall be limited to that provided for in paragraph 3 hereof.
3. If any geyser(s) is/are latently, patently or otherwise defective, the company may in its sole discretion and on condition that the procedure set out in paragraph 4 is followed decide to:
3.1 repair the defective geyser;
3.2 replace the defective geyser;
3.3 reimburse the customer in respect to the price of the goods;
3.4 require the customer to accept the geyser(s) at a reduced purchase price to be agreed.
4. No claim against the company arising out of the sale of the geyser(s) to the customer shall be capable of being enforced and the company shall not be liable unless:
4.1 in respect of repairs to the geyser(s), the customer has given the company telephonic notice at (011) 7691387 and has obtained a claim number during business hours;
4.2 should the company not be able to attend to the problem within a reasonable time, the customer shall only instruct a plumber if the company has consented there to in writing. Failure to obtain the company's written authorization shall result in the company not being liable for any damages or cost arising from the replacement, or repairs affected by any person.
4.3 the following items are not guaranteed:
4.3.1 thermostat;
4.3.2 element;
4.3.3 safety valve
4.3.4 draincock
and no claim other than a claim for the replacement of the thermostat, element, safety valve or draincock within one year from the date of purchase of the geyser shall be made against the company.
5. The company shall not be bound by any oral statements, recommendations, figures, advices, formulae, specifications, prices quoted, acceptances or representations unless they are in writing and signed on behalf of the company by its duly authorized representative. In particular, the customer's expectations of performance where a low pressure geyser is replaced by a high pressure geyser are not guaranteed.
6. No variation or cancellation of any of this warranty clause shall be binding upon the company unless reduced to writing and signed on behalf of the company by its duly authorized representative. No leniency, compromise or failure to follow the contents of this agreement shall bind the company and the company shall not be stopped from enforcing the terms of this agreement.
IMPORTANT NOTICE
This Water Heater must be fitted with a Pressure Control Valve and an Expansion Control Valve (which may be incorporated in one unit) unless the water supply pressure can not exceed the rated pressure. Installation must be in accordance with SASS 0254 2000. Failure to comply could result in loss of manufactures warranty.
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